20151012151803-employees-inappropriate-criticize-troublemakers-toxic1. Not listening to employees

Imagine an employee named Jim. Jim has been thinking of ways to increase traffic to the company website. He goes into his boss’s office and shares his ideas. Without even looking away from his computer, Jim’s boss just says, “I’ll think about it.” Dejected, Jim returns to his desk, and his idea is never discussed again.

A 2015 SHRM survey of more than 600 employees found this situation is not uncommon. While an immediate supervisor who respects their ideas was in the top 10 job satisfaction factors employees listed, only 37 percent of respondents said they were “very satisfied” with the consideration their ideas received. Only 23 percent were “very satisfied” with the communication they had with senior management. [Read more…]



1. Unlearn waiting.

Are you waiting for the referrals and the prospects to find you and your business? For them to discover your greatness? Are you waiting around for potential clients to notice how awesome you are at what you do? If you are continuously waiting for business to find you, then what you actually get are the leftovers — compared with those getting out there and making it happen for themselves.

Keep in mind that leaders create their own world. They do not wait for it to happen for them. Unless you are a big-time celebrity or very well known or have a multi-billion dollar business — then yes, maybe speaking gigs and new clients come to you. However, if you’re reading this, you are probably not one of those people.

Be proactive and go after what you want. Get crystal clear on what you want, and the relationships you need to cultivate to get there.

2. Unlearn blaming.

The reason you don’t have what you want is not because of your education, financial status, network or years in business. It’s because you’re placing blame on someone else. You are externalizing the blame rather than taking responsibility for the success of your own business.

This is yet another thing you want to unlearn, because when you blame, you give something outside yourself the control to change things for you in order to have what you want. The reality is — it’s all you.

Accept that you are 100 percent responsible for your success. Jumping in the driver’s seat here will catalyze a more proactive attitude, a healthy mindset and help you take necessary action steps to move forward.

3. Unlearn selling.

Think about it — most people get their way of selling based off of what they learned from someone else, either done business with or someone whom they admire. Most of the time, they haven’t enhanced those skills. What if you learned selling from someone who was not really good at it (but you thought they were)? Take a moment to reflect and ask yourself if you sound just like them.

Wipe away that old perspective and objectively look at how you are selling. The idea here is to sell in a unique way that allows you to be seen differently. This is exactly what allows you to be seen as an authority or trusted advisor. Likewise, it allows you to position your business to the next level.

When you understand selling in this century, you will add value to the buyer with each step in the process. Selling is not something you do to them, it is something to do for them. Selling is all about the customer experience.

When you decide to unlearn these three things, your business can really take off. This is because you are consciously changing your view of yourself and the world around you. That is what will give you the success that you want. That is what will bring you closer to your goals. If you continue to see things the way you have always seen them, how can you expect to see those changes required to get you to where you want to be?

Remember that perception is always a choice. And the world you see around you is of your making.